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• Select Move > Choose a Folder on the ribbon's Home tab • You can also press Command-Shift-M.. • Locate the message you want to undelete • You can use the Search Current Mailbox field to search for it, of course.. • If you cannot see the full list of folders, click the downward-pointed arrowhead ( ⌄) in front of Folders.. • You can highlight more than one email to recover the whole bunch in one command.. • Select Undelete from the context menu that has appeared Even when the methods above fail to produce the email you miss, you are not necessarily without options or hope.. • See below for options with IMAP and POP accounts • Now make sure you are connected and using online mode in Outlook.. com) email account, this folder will be called Deleted Items • For IMAP accounts that do use a folder for deleted items, the folder may have a different name; look for folders named 'Trash', e.. • Make sure the desired folder (for the correct account) is highlighted • Click Move.. • Highlight the folder to which you want to restore the message or messages under Move Items.. The message may have been forwarded from one of your addresses to another, with a copy still kept at the forwarding account.. • Click Change View in the Current View section • Select IMAP Messages from the menu that has appeared.. • Start typing 'inbox' to jump to the account's inbox folder, for example • Open the Deleted Items folder in the folder pane in Outlook for Mac.. The IT Service Desk or other technical support may ask you to • Make sure you are trying to recover from an Exchange email account.. • You can use your browser's search command (try Ctrl-F, Command-F or /) to find specific emails by sender or subject.. • Click on the Deleted Items folder in the folder list with the right mouse button.. • The message marked for deletion will appear in grey and stricken out • Click on the message you want to undelete with the right mouse button.. • Select Move > Other Folder from the ribbon's Home tab • You can also press Ctrl-Shift-V.. Your computer may be set up to make automatic backup copies of messages downloaded or cached, possibly even without your being aware.. • Type 'inbox' (or any other folder to which you want to restore the email or emails) over Search.. • Open the message you want to undelete • You can also highlight multiple emails to recover them in one go.. • Click Search Deleted Items (or whatever your trash folder is called) to search the folder for the message's sender or subject, for example.. • Clicking messages while holding down Shift lets you select a range • Click Recover.. • To select multiple emails, hold down Ctrl while clicking them; to select a range of messages, hold down Shift.. Sep 14, 2016 - Headers show the path a message took to get from the sender to the recipient.. • Click Recover Deleted Items from Server in the Actions section • Make sure all emails you want to recover are highlighted in the Recover Deleted Items window.. • Open the account's Deleted Items folder • For emails in and Exchange as well as (Outlook.. g , or 'Dustbin'; for Gmail accounts, the deleted items folder is [Gmail]/Trash • Open or highlight the message you want to recover.. • Select Recover deleted items from the context menu that has appeared • Make sure all emails you want to recover are checked.. • Now click OK • Close the recovery window • Make sure the account is an IMAP account; see above for options with Exchange email accounts.. • Go to the account's Deleted Items folder • Make sure the Home tab is selected and expanded on the ribbon.. • Open the folder that holds the deleted message • Now make sure Outlook shows messages marked for deletion in the current folder: • Open the View tab on the ribbon.. Many an email account does keep backup copies for a time; you may be able to restore messages from there either yourself or by contacting support.. • You can sort the list using any of the column headers—click From or Deleted On, for example; click again to reverse the sort order.. • Checkboxes appear as you hover the mouse cursor over emails in the list • Messages are sorted by the date they were deleted (and originally moved to the Deleted Items folder).. • Make sure Restore Selected Items is selected • Open Outlook Web App for your Exchange account in your browser.. • Deleted Items collect the trashed messages for all your email accounts • If you cannot see the folder pane, select View > Folder Pane from the menu.
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